Job Details

Mental Health Case Management and Resource Coordinator
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Position Number: 6040510
Location: Boulder, CO
Position Type: Counseling

Mental Health Case Management and Resource Coordinator

Requisition Number: 62413
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 05-Mar-2025
Date Posted:

Job Summary

The Mental Health Case Management and Resource Coordinator is responsible for coordinating and enhancing mental health case management services, building and maintaining a comprehensive referral network, and supporting the availability of community and campus resources for students. This role involves resource development, supporting access to low-cost mental health and medical care, and facilitating student referrals to appropriate services. Additionally, the coordinator will deliver direct case management support to students, supervise clinical case management staff, and contribute to developing and delivering training programs for CAPS staff. The position requires strong collaboration with campus and community partners to ensure effective, seamless student care.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

CAPS furthers the well-being of students and helps them succeed by providing a full range of clinical mental health services, consultation, and outreach to the campus community. We also offer outstanding training to the next generation of mental health providers. CAPS is a multidisciplinary and multi-theoretical staff. We are committed to delivering a safe and welcoming environment for everyone we serve.

What Your Key Responsibilities Will Be

Resource Development

Collaborate with community resources to build and maintain a strong referral network and streamline the referral process.
Partner with CU campus departments and resources to enhance knowledge of campus resources and simplify referral access.
Be responsible for and update the Screen Guide and referral resource document for CAPS staff to ensure accurate, efficient referrals to the community.
Enhance CAPS referral resources, focusing on low-cost mental health and medical care, basic needs, and financial support options.
Work with SHIP and Gold Insurance providers to gather information on annual insurance changes, including in-network and out-of-network coverage options and costs.
Coordinate with all CAPS teams to ensure proper maintenance and dissemination of resource lists.
Collaborate with Thriving Campus to manage and update the referral website, staying current with new features.
Provide training for CAPS staff on using the Thriving Campus referral platform.
Partner with FSAP and OVA to remove community referrals when concerns arise.
Recruit and support new community referral partners, assisting with the addition of profiles to the Thriving Campus platform.
Work with the Crisis & Triage Team to facilitate referrals to crisis services when client acuity increases.
Coordinate with Psychiatry to support community referrals and access to low-cost medications.
Manage Teams chats for referral requests.
Be responsible for the CAPS Food Pantry and snack availability for students.
Collaborate with the CAPS Director and AD of Clinical Operations to determine optimal use of available funds for student care access.

Direct Mental Health Case Management

Meet with students in person and via telehealth to provide individual case management services.
Document all student interactions in the Medicat Electronic Health Record (EHR).
Support students in accessing care through phone calls, secure messaging, and text communication.
Facilitate open, collaborative communication with both campus and community providers to ensure effective client care.

Supervision

Supervise bachelor-level clinical case management providers.
Work with the AD of Clinical Operations to define and implement clinical case management services within CAPS.
Lead the recruitment and training of new case management staff.
Provide weekly one-on-one supervision for clinical case managers.
Develop schedules and monitor caseloads for clinical case management staff.

What You Should Know

This position offers a hybrid work modality.

What We Can Offer

The hiring range for this position is $61,200-$76,500 annually.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be balanced. Be inspired. Be Boulder.

What We Require

Master's degree in Social Work, Psychology, or a related field.
2+ years of experience in case management services.
Familiarity with Boulder County and Denver Metro resources.
Experience collaborating with community-based resources.

What You Will Need

Proficient in Electronic Health Record (EHR) systems.
Proficient in Microsoft Office.
Ability to work remotely in a quiet, confidential environment.
Dedication to creating and supporting a campus environment where everyone matters and all can thrive.
Outstanding communication skills.
Excellent interpersonal skills.
Basic digital literacy including experience with Windows-based systems.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by March 5, 2025 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Mental-Health-Case-Management-and-Resource-Coordinator/62413