Job Details

Lead Optician

Position Number: 5691760
Location: Pomona, CA
Position Type: Health and Medical Services

Lead Optician

Posting Number: S01528
Campus:
Department: 2015-Eye Care Institute

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $26.00
Maximum $32.00

Job Summary

To oversee the daily operations of the optical service in the WesternU Health Eye Care Institute, ensuring the highest level of customer service and satisfaction in the delivery of patient care services and clinical education.

Knowledge, Skills and Abilities

Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Mathematical ability to add, subtract, divide, multiply, calculate percentages
Language ability to read professional literature, provide patient education, read insurance and third-party payer information
Reasoning ability to problem solve quickly
Must be a self-assured, experienced leader who is able to interact with senior executives, anticipate potential problems, and initiate solutions. Must be able to manage a crisis with upset customers or calm a faculty member, staff member, or student.
Excellent verbal and written communication skills. Ability to interact with administration, faculty, staff, students, and patients in a highly responsive and professional manner, be culturally sensitive, and maintain confidentiality.
Must be able to multi-task in a fast-paced environment and be flexible with job assignments.
Expert knowledge of optical services and optical business practices. Ability to manage business aspects of an optical service and ability to provide direct patient care for optical services.
Ability to lead and mentor other optical staff
Knowledge of specialty contact lenses helpful

Required Qualifications

Education: Licensed optician certificate program
Special Requirements: Opticians license in the state of California
Experience: 3-5 years experience in a clinical practice or institutional setting
Bilingual (English/Spanish) required
Experience with ophthalmic equipment required
Level of familiarity with optical service terminology and optometric patient care terminology required

Preferred Qualifications

Posting Date: 10/02/2024
Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/31151