Job Details

Graduate Communications Specialist: The Graduate School - UTK
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Position Number: 5967634
Location: Chattanooga, TN
Position Type: Communications - Media & Communication Studies

Graduate Communications Specialist: The Graduate School - UTK
Knoxville, TN, United States

Job Identification: 1162
Job Category: Communication & Mktg
Posting Date: 01/27/2025
Job Schedule: Full Time
Locations: 1331 Circle Park, Knoxville, TN, 37996, US (On-site)

Job Description
Reporting to the Communications Manager, the person in this position will develop and implement technology solutions primarily in the areas of web development and database management to achieve communications goals.

Responsibilities
The primary job functions/responsibilities of the position include:

Web Assets Upkeep:
- assist in the upkeep of primary web assets, such as the Graduate School website, the Graduate Council website, and intranet sites related to faculty and staff support
- assist with content updates and the development of HTML/CSS/Javascript solutions for specific needs as they arise
- assists in the redesign and development of the next-generation Graduate School website using new systems developed by the university-level web development teams
CRM Related Assets:
- collaborate with Graduate School teams to develop solutions in Slate and Salesforce to display data for users (faculty, staff, students), allowing them to interact with Slate and Salesforce data
- develop microsites (portals) and forms as needed
- provide support in the continuing development and maintenance of HTML email templates used in CRM-related communications
Data Management & Reporting:
- collaborate with Graduate School staff and the Office of Innovative Technologies to develop and implement solutions to connect various data sources across campus related to graduate students to provide necessary reports used by administration to implement data-driven strategies
Other
- provide support and service for Graduate School Events (such as orientations, hooding, community fair, etc.)
- other duties as assigned.

Qualifications
Required Qualifications

Education & Experience:
- Bachelor's Degree in a relevant field and one year of relevant experience, or an equivalent of education, training, and experience.

Knowledge, Skills, Abilities:
- deep knowledge of HTML, CSS, Javascript, and other relevant web technologies
- experience with databases, such as Oracle or MySQL
- an ability to learn and adapt to new technologies
- excellent oral, written, interpersonal, and customer service skills
- strong attention to detail

Preferred Qualifications

Experience:
- Experience working in higher education

Knowledge, Skills, Abilities:
- Experience with:
  - Wordpress and/or Sharepoint
  - Administration of a CRM, such as slate or Salesforce
  - Building and deploying HTML emails
  - Graduate enrollment management or higher education, in general
  - Graphic design principles

Work Location

This position is a full-time, in-person position working at the University of Tennessee Knoxville campus.

Compensation and Benefits

UT market range: 8

Anticipated hiring range: DOE, $48,000 - 53,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

For best consideration applicants should submit the below materials by February 3. We will continue to accept applications until the position is filled. Please include the following attachments to your application:

Cover Letter
Resume
3 Professional References

About The College/Department/Division

The Graduate School at the University of Tennessee Knoxville is a dynamic, innovative, and collaborative partner in shaping graduate education, and a dedicated advocate for attracting and developing a diverse student population. Applying a people-centric approach to all we do, we lead the University in providing support to ensure our programs are among the best in the nation and inspire students to be catalysts for change in the evolving global society.

About Us
With over 225 years dedicated to education and research, and as one of the 100 largest employers in Tennessee, there is endless potential to discover at the University of Tennessee, Knoxville. This advanced academic center comprises 17 degree-granting colleges and schools, 900+ programs of study, 547 graduate programs, and is home to over 7,500 employees statewide who support the continued growth of the state's flagship land-grant university. The University of Tennessee Institute of Agriculture, Anthropological Research Facility, Space Institute, and the UT Institute of Public Service are acclaimed entities of the UT system and with nearby affiliate, Oak Ridge National Laboratory, Rocky Top is a university on the rise. UT Knoxville considers its employees its number one asset and with values that focus on work-life balance, compensation, and innovative leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs. Apply today and join the Vol Family for life!
Ranked nationally as "Best Employer for New Graduates", "One of America's Best Large Employers", "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1162/?mode=location