Job Details

Development Services Coordinator (HR title: Coordinator 1)
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Position Number: 5968397
Location: Dallas, TX
Position Type: Development and Fund Raising

Development Services Coordinator (HR title: Coordinator 1)

Hourly Range:

$22.11 per hour

About SMU:

A nationally ranked private university located near the heart of Dallas, SMU is a distinguished center for global research and teaching.

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Department:

Development and External Affairs (DEA) supports SMU by securing funding for University priorities; by promoting meaningful involvement in the life and work of the University; by heightening international, national, state and local awareness of SMU; and by supporting the enrollment of a diverse and able student body.

DEA comprises the offices of Office of the Vice President, Annual Giving and Alumni Relations, Development Services, Program Services and Donor Relations, Marketing and Communications, Principal and Major Gifts, and School and Project Development.

SMU continues to leverage the benefits from the largest fund-raising campaign in its history to achieve dramatic increases in academic quality and impact

About the Position:

This role is an on-campus, in-person position.

The Development Services Coordinator provides essential administrative support to the multiple teams that comprise the Development Services department.

Primary responsibilities include the planning and coordination of meetings and departmental functions, scheduling assistance for the Associate Vice President of Development Services, compilation and maintenance of process documentation, and management of the Development Services helpdesk by phone and email.

The Coordinator also assists in the monitoring of departmental budgets, management of vendor contracts, maintenance of departmental intranet site content, procurement, and travel arrangements.

Essential Functions:

Management of the Development Services Help Desk: In partnership with other designated Development Services staff, provide prompt and effective responses to incoming requests and inquiries, routing them to the appropriate resource in consultation with the Development Services Operations staff. Document requests for tracking and oversight by the Operations team.
Planning and Coordination of Meetings: Schedule meetings by coordinating attendee calendars and reserving meeting spaces. Assist with the preparation of presentation materials and meeting agendas. Prepare presentation equipment when necessary. Take and distribute meeting minutes and provide other logistical support as needed.
Management of Vendor Contracts: Facilitate approval and renewal process for Development Services vendor contracts. Serve as primary point of contact with SMU Accounts Payable, facilitating payment of invoices and collection of vendor information as needed. Liaise with the Office of the Senior Vice President of Development & External Affairs, SMU Legal, SMU Business & Finance, and other stakeholders as needed.
Compilation & Maintenance of Process Documentation: For training and reference, compile process and protocol documentation provided by Development Services staff in appropriate systems. Provide reviews for grammar, clarity, and consistency. Manage system by which staff are prompted to regularly update and review these documents.
Monitoring of Departmental Budgets: Provide routine reviews of departmental budgets in partnership with leadership in each Development Services unit. Ensure that expenses are appropriately allocated. Alert department/unit leadership to potential issues and provide assistance with adjustments as needed.
Calendar Management: Provide real-time scheduling support to the Executive Director of Development Services by booking and rescheduling appointments to prevent conflicts. Consistently communicate with the Executive Director to make scheduling adjustments when needed and assist in preparation for scheduled items by reviewing, compiling, and distributing meeting materials.
Other Duties: Maintain departmental intranet site content in partnership with leadership of each Development Services unit. Maintain Development Services department and unit contact lists. Provide support in the development of reports as requested. Coordinate departmental supply orders. Book and adjust business travel arrangements for Development Services staff. Carry out other administrative duties as required.

Qualifications

Education and Experience:

A high school diploma or equivalent is required. Bachelor's preferred.

A minimum of two years of work experience is required, preferably in an administrative support role.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong verbal and interpersonal communications skills to effectively interact with a wide range of constituencies in a diverse community. Must also demonstrate a strong customer service orientation.

Candidate must demonstrate strong written communication skills with ability to produce error-free written communications. A strong focus on attention to detail is essential.

Candidate must have strong time management, organizational and planning skills with the ability to multi-task in a fast-paced, team environment. Must also possess strong problem-solving skills with the ability to be resourceful, proactive, and seek assistance as needed.

Candidate must demonstrate proficiency in Microsoft Office Suite. Experience with and/or a working knowledge of one or more of the following is preferred: Concur, Docusign, Adobe Acrobat Pro, and/or Salesforce.

Physical and Environmental Demands:

Sit for long periods of time

Deadline to Apply:

February 17, 2025

Priority consideration may be given to submissions received by February 10, 2025

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Development

Organization: Development and External Affairs

Schedule: Regular

Shift: Staff

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Jan 30, 2025, 2:58:40 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=DEV00000015&tz=GMT%2B00%3A00&tzname=UTC