Job Details

Administrative Support Specialist, Communications and Marketing
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Position Number: 6044941
Location: Chattanooga, TN
Position Type: Public Relations, Marketing and Communications

Administrative Support Specialist, Communications and Marketing
Chattanooga, TN, United States

Job Identification: 1786
Job Category: Administrative
Posting Date: 02/28/2025
Job Schedule: Full Time
Locations: 720 East Fourth Street, Chattanooga, TN, 37403, US

Job Description
The Administrative Support Specialist provides direct support to the Division of Communications and Marketing and assists in areas within the Office of the Chancellor as needed. This role involves budget and travel administration, calendar management, internal and external communications, digital content management, special projects and event coordination. The position requires efficiency, professionalism, integrity, exceptional customer service and flexibility in handling a wide range of matters of institutional importance.

Anticipated Salary $50k

Responsibilities
Budget and Travel Management

Collaborates with the Office of Finance and Administration to manage budgetary planning, processing invoices, expense tracking, special initiative funding and compliance in accordance with university financial policies
Assists the Office of the Chancellor in processing invoices on an as-needed basis
Oversees travel coordination, including booking, reimbursements, and compliance with university policies through DASH

Operational Support

Manages calendars (schedules and confirms appointments)
Assists with the planning and coordination of meetings and programs
Handles confidential records and sensitive information with discretion
Assists with correspondence on behalf of the communications and marketing team
Triages phone calls and office guests in a professional manner; assists the Office of the Chancellor in the same manner on an as-needed basis
Maintains office technology and supplies, ensuring availability for staff
Exhibits exceptional customer service, care, and professionalism in all interactions with both the campus and local community
Supports adjacent executive offices during staff vacancies or onboarding
Addresses problems that come to the Office of Communications and Marketing, including directing faculty, students, staff and other stakeholders to the appropriate administrator or office for resolution

Communications and Digital Content Management

Supports internal and external communications including but not limited to monthly Leadership notes and Chancellor Community Update emails
Supports division reporting including but not limited to weekly earned media
Supports digital content management including university calendar, map and other digital initiatives

Special Projects, Events, and Other Duties

Attends and contributes ideas to event planning meetings
Assists with onsite event management and set-up
Staffs and manages special projects and events as assigned
Other duties as assigned

The ideal candidate will possess the following:

Excellent communication skills, both oral and written, and interpersonal skills
Strong organizational skills with the ability to manage multiple projects and tasks simultaneously
Ability to exhibit professionalism, integrity, consideration, and confidentiality in all areas of role
Proficient knowledge of all Microsoft 365, Google Workspace, and Adobe applications
Knowledge and understanding of University's vision and mission
Knowledge and understanding of DASH, Concur, and Qualtrics applications
Knowledge and understanding of UT/UTC HR and fiscal policies and procedures
Knowledge and understanding of office's role within the institution and larger UT System

The review of applications will begin March 12, 2025, and will continue until the position is filled. Applications received by this date will receive priority consideration. For full consideration, please include a cover letter and resume.

Qualifications
Minimum: Requires a high school diploma and five years of relevant experience, or an equivalent combination of education, training, and experience.

Preferred: A bachelor's degree, five years of professional experience and leadership, and higher education experience is preferred.

About Us

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1786/?mode=location