Job Details

Admissions Advisor-Visitation Coordinator
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Position Number: 6051899
Location: Cheney, WA
Position Type: Admissions/Enrollment

Admissions Advisor-Visitation Coordinator

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU's 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington's second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor's and master's degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a '24-'25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.

Job Summary:
The Visitations Coordinator position is responsible for outreach and recruitment for Eastern Washington University. The Visitations Coordinator creates, organizes and executes projects for the Office of Admissions including but not limited to on campus visits, off-campus visits, special tours, daily tours, and special group visits. This position maintains primary responsibility for the coordination of all group, special and daily visitations to the University from prospective students and key influencers.
Employees in this entry-level role are evaluated based on their ability to accurately follow and complete complex business processes and their ability to provide positive campus experiences in the middle of rapidly changing situations. Employees who like and excel in this position feel good about completing tasks on the checklist, can consistently imagine what it's like for diverse guests to visit EWU for the first time and design experiences based on that insight, and like to be seen as someone that other people trust to get things done.

About Us Enrollment Services supports Eastern Washington University's mission by providing exceptional service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. As a member of the Enrollment Services team, you'll experience professional engagement and coaching as outlined in the Gallup model, and we'll work to identify and develop your strengths as part of a professional growth plan. Our team is one of the most transparent and mission-critical units on campus, so you'll be held to a high standard and encouraged to share your opinion and insights about how we can better serve students and colleagues. Each team has clear and documented goals and priorities, and while we sometimes have to react to the situations we encounter, our work is largely proactive. Because we value mental, physical, and environmental health, you'll be encouraged to take maximum advantage of flex, leave, and telework options as outlined by policy and the requirements of your team and position. You can trust your team to prioritize efficiency, effectiveness, and employee wellbeing. For more information about us and all the services we provide, visit our website.Applications will be accepted through September 3; screening of applications will begin the next day. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
The salary for this position is $40,019 (minimum) up to $48,027. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .

EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:

Bachelor's degree;
Bilingual Ability; preferred Spanish language.
Previous work experience in event planning;
Ability to participate in evening and weekend events and multi-day recruitment trips, which will require a valid Driver's License and clean driving record;
Ability to effectively manage multiple priorities, pay attention to detail and produce desired results;
Ability to coordinate multiple events at one time;
Strong organizational skills, complete tasks on time;
Ability to communicate in a clear, friendly and effective manner both orally and in writing;
Ability to understand and apply applicable rules, regulations, policies, and procedures regarding transfer admission and records management;
Ability to work independently and as a member of an integrated team;
Capacity to effectively address diverse constituencies;
Advanced computer skills to include: Microsoft Office Suite and Google Drive Software (or equivalent); proficient user of laptop computer, projector, and cell phone; two years increasingly responsible office experience;
Position will require extensive sitting and walking; selected candidate must be able to lift and carry up to 25lbs. involving recruiting materials.
Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:

Previous work experience in admissions, recruitment or student advising;
Previous work experience in student supervision;
Previous experience at Eastern Washington University (EWU)
Master's degree in Higher Education Administration, Student Personnel, Public Relations or related field;
Demonstrated ability to manage programs from planning through implementation to completion;
Previous work experience with k-12 students;
Previous experience using social media, Zoom and leading live virtual events;

Other Skills and Abilities:

This position co-supervises student employees roughly 15-25 students also known as Eagle Ambassadors, and advises a student club; Eagle Ambassadors 5-20 students.
Strong organizational skills, complete tasks on time;
Ability to communicate in a clear, friendly and effective manner both orally and in writing;

Job Duties:
% of Time: 70
Responsibility / Duty: Provide operational project management which includes the following:

Develop strategies and tactics to achieve EWUs recruitment goals and objectives for on-campus visits, events, and tours;
Advise their supervisor on issues and concerns of visiting guests or of campus partners who are hosting future students;
Analyze data about and assess the outcomes and quality of on-campus programs, projects, and visits;
Develop reports and proposals to enhance program development;
Represent EWU at conferences and other professional events, and participate in professional networks, organizations and activities;
Supervise and train front-desk student staff, tour guides and ambassadors, and help them develop as professionals;
Coordinate, communicate and plan special visits, including visits for key and high-profile stakeholders;
Develop and create events, websites and forms using Slate (CRM);
Work with the Assistant Director of Events and Visits to develop tour guide training plans, materials and orientations

Essential Function Indicator: Yes

% of Time: 20
Responsibility / Duty: Participate in a comprehensive student recruitment and admissions program; communicate the educational opportunities available at EWU to prospective students, high school and community college personnel, families, alumni, and other groups who might benefit.

Use best practices to develop methods and strategies for recruiting students to EWU;
Coordinate recruitment activities with campus departments, faculty, student groups and services, and others;
Develop and maintain cooperative relationships with guidance counselors, community organizations and agencies, and other key stakeholders;
Maintain contact with prospective students, school personnel, families, and other organizations, and make referrals as necessary based on the specific needs of students;
Advise prospective students, school personnel and families on application, admissions, financial aid, and academic, and other student processes and policies;
Analyze recruiting strategies and activities and prepare reports as required.

Essential Function Indicator: Yes

% of Time: 10
Responsibility / Duty: Provide processing and administrative support to records management operations within the Office of Admissions which includes the following tasks:

Verify new student credentials adhering to University admissions policies;
Verify student admission applications to determine their ability to succeed using research based assessment tools;
Analyze systems, processes, and technologies for continuous improvement;
Maintain technological skills necessary for file review and admissions processing;
Interpret Washington Student Achievement Council and NACAC policies in making admissions decisions;
Usenational best practices related to holistic admissions review.

Essential Function Indicator: Yes

Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Public School Employees' of Washington Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/Eastern-Washington-University-PSE-CBA-2021-2024-FINAL.pdf

All new faculty and staff are required to complete DEI/Title IX/Hazing Training for employees. This should be completed as soon as possible, but no later than the first few weeks of your hire. You can access the online training here or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources' site https://inside.ewu.edu/hr/training-resources/.
Salary Information: The salary for this position is $40,019(minimum) up to $48,027. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 03/03/2025
Open Until Further Notice: No
Closing Date: 3/21/2025
Screening to Begin: 10/21/2004

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/13419

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.