Job Details

Director of Platform Services

Position Number: 6110481
Location: New York, NY
Position Type: Computing - Management/Director

Director of Platform Services

DevOps Platforms, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.

We offer tuition remission for employees and their dependents

A generous employer match towards a 403(b) retirement plan.

As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.

As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.

University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Associate Vice President of DevOps, the Director of Platform Services directs the activity of the Cloud Services, Platform Operations, and Systems teams, delivering a premier computing infrastructure to the university on premise and in the cloud.

This position evaluates vendor proposals and vendor solutions for strategic IT posturing and planning and collaborates with the Information Security & Assurance team to ensure that enterprise-wide computer security upholds the University €™s standards.

This position may require occasional evening, weekend, and holiday hours.

Essential Functions

Directs the efforts of the Cloud Services, Platform Operations, and Systems groups, providing oversight, administration, and lifecycle support for all systems and related services deployed on-site, as well as AWS, Azure, GCP, and similar infrastructure providers.

Advises and consults with other department leaders to promote and support effective use of technology, focusing on infrastructure and platform services.

Collaborates with executive management in developing the long-term technology roadmap and budget.

Establishes and fosters key vendor relationships to ensure a strong and vibrant IT infrastructure.

Ensures continued review and then adoption of new technologies and products that will improve delivery of IT infrastructure services.

Participates as a principal member of the University €™s Incident Response Framework.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities

Provides strategic leadership and supervises others who supervise. Responsible for hiring, training, developing, managing performance, administering corrective action, makes compensation decisions and for managing strategic views at a high level.

Required Qualifications: Education and Experience

Bachelor's Degree.

Minimum of seven years of experience delivering IT support services.

Minimum of three years of experience leading teams in Academic/Enterprise computing, Cloud Services, and/or Dev/Ops environments.

Required Qualifications: Knowledge and Skills

Excellent communication skills, including presentation skills and the ability to communicate technical information across all constituencies.

Demonstrated ability to manage multiple tasks/projects simultaneously.

Strong skills in the following ITIL practices: change management, incident management, problem management, and service management.

A good understanding of what it takes to build highly available applications or solutions.

Knowledge and experience with security policies and best practices in an IT environment.

Demonstrated expertise in vendor management, determination of needs, RFP, etc.

Familiarity with the following technologies:
- System Engineer for Microsoft Windows or Linux systems.
- Storage (NAS/SAN).
- Virtualization.
- Network Security.
- Vendor Management.
- Cloud Services.
- Process Automation/DevOps.
- Project Management (traditional/agile).
- System lifecycle management.
- Service Brokering.
- System Design and Architecture.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education

Preferred Qualifications

Strong understanding of technical, business, and cultural environment of higher education.

Minimum Starting Salary: $145,000

Maximum Starting Salary: $181,613

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/9161

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer Veterans/Disabled and other protected categories