Job Details

Director of Business Intelligence & Infrastructure - Digital Learning at UT - UTK

Position Number: 6122290
Location: Chattanooga, TN
Position Type: Business - Information Systems and Technology

Director of Business Intelligence & Infrastructure - Digital Learning at UT - UTK
Knoxville, TN, United States

Job Identification: 2477
Job Category: Data Analytics
Posting Date: 04/03/2025
Job Schedule: Full Time
Locations: 1331 Circle Park, Knoxville, TN, 37996, US

Job Description
This position plays a critical role within the Digital Learning Data Science Technologies (DST) team by serving as the technical leader of data engineering in the Digital Learning (DL) division. This role will lead establishment, operation, and evaluation of a data infrastructure that supports DL's strategic decision making and reporting. Overseeing secure collection, cleaning, standardization, transformation and storing of data from various sources, this role should understand higher education's complex reporting requirements of marketing, admissions, enrollment, academic program, and other student data. This position will work to integrate and model data from internal systems such as Slate, Banner, and Canvas and external sources such as Google Analytics, Salesforce, CPD platforms, and others to help fulfill our team's mission.

Responsibilities
Data Engineering & Infrastructure

Provide technical leadership for the architecture of the DL's data & business intelligence infrastructure.
Gather, store, and model data from internal and external sources to support the DL's continuous improvement efforts.
Lead efforts to develop, monitor, and maintain DL's data warehouse and client/server environment of all relevant data, ensuring data quality. Collaborate closely with the Solutions Engineering (SE) team during the initial stages of the data fabric construction.
Develop and manage partnerships with BI experts and data owners throughout the UT System.
Collaborate with the DST team to deliver data for division's reports, dashboards and presentations.
Provide day-to-day management of BI applications, projects, services and oversee completion and follow through of projects and service requests.
Prepare and maintain technical documentation describing DL's data warehouse and client/server environment.

Business Intelligence Leadership & Team Leadership

Serve as a member of the DL's Technology leadership team.
Participate in data governance planning and operation.
Serve as the subject matter expert of DL's data engineering and warehousing efforts.
Evaluate the impact of data engineering innovations and applications intended to improve DL outcomes. Implement innovative or updated applications as needed.
Utilize effective project planning techniques to break down projects into tasks and ensure deadlines are met.
Lead the Data Analyst within the DST team to create computational data models that describe the DL's data systems.
Collaborate with the Data Analyst within the DST team in order to improve the effectiveness of computational models.

Qualifications
Required Qualifications

Education: Master's degree in related job field.
Experience: Five (5) or more years of experience in data management/engineering, business intelligence, software engineering, or data analysis

Preferred Qualifications

Experience:
Progressively responsible experience leading business intelligence or similar work in higher education
Data science skills, including statistics, machine learning, and data management

Work Location

Knoxville, TN.
This position does have the potential for a hybrid working capacity, though candidates would need to be local to Knoxville

Compensation and Benefits

Hiring Range - $100,000-$115,000, dependent on experience
UT market range: MR 15
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

For full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, Taleo.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Screening of applicants will begin immediately and continue until the position has been filled. DL_UT

About The College/Department/Division

Digital Learning at UT, is a unit charged with advancing UT's commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in teamwork, excellence, and a shared commitment to shaping the future through education and innovation.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2477/?mode=location