Job Details

Advancement Assistant III, Central Services

Advancement Assistant III, Central Services
Knoxville, TN, United States
Job Identification: 2564
Job Category: Advancement
Posting Date: 04/09/2025
Job Schedule: Full Time
Locations: 1525 University Ave, Knoxville, TN, 37996, US (On-site)
Job Description
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Advancement Assistant III. Reporting to the Director of Talent Engagement and Development, the Advancement Assistant III is responsible for supporting and coordinating essential enterprise-wide administrative functions by staffing the reception desk at UT Foundation Inc. (UTFI) Central Services office located in Knoxville, TN. Additionally, this position will provide administrative support to two senior UTFI leaders, the Chief Financial Officer (CFO) and the Chief Technology Officer (CTO).
Through their consistent, reliable, and professional presence, this position contributes significantly to UTFI operations by providing a customer-centric experience to all UTFI guests, whether through in-person or virtual contact.
Responsibilities
Job responsibilities include, but are not limited to:
Front Desk Reception: Answer the main phone line for the UT Foundation Central Services office, routing calls to appropriate department or individual. Receive, sort, and distribute all incoming mail and packages, utilizing established procedures, tools and resources (USPS, campus, parcel delivery services). Receive requests for temporary/visitor parking passes; maintain log of passes issued; print and distribute passes. Welcome and greet visitors; notifying team members when guests arrive. Serve as a liaison to building management to communicate needs or requests regarding maintenance, custodial service, etc.
Administrative Support: Manage Outlook calendars for the CFO and CTO, including setting appointments, coordinating schedules, sending meeting invitations, and miscellaneous calendar updates. Prepare meeting materials. Prepare and submit expense reports in accordance with UTFI and University policies. Support needs related to travel, including making arrangements, coordinating schedules, etc.
Qualifications
Required Education and Experience
The candidate who fills the Advancement Assistant III position is required to have:
- High school diploma with 3+ years of office experience OR business/ technical school graduate with 1+ years office experience
- Knowledge of Microsoft Office
- Customer service experience
- Professional phone manners; excellent interpersonal and communication skills
- High degree of professionalism; mature judgement to work with minimal supervision
Preferred Education and Experience
In addition to meeting the required qualifications, the preferred candidate will have:
- Associates degree
- Strong attention to details and ability to work in a fast- paced, team oriented environment
A valid driver's license with an acceptable driving record is required due to travel responsibilities of the position. UTFI reserves the right to consider all appropriate circumstances. In general, any significant driving offense less than 12 months old will eliminate the application from consideration for the position.
Applicants will be considered if the required bachelor's degree may be conferred by May 2025. The selected hire must be able to provide degree completion verification by either their start date or within 2 months of hire date.
Application Process: Priority will be given to applications received on or before April 23, 2025, via our DASH application system. Applications must include a completed candidate profile, resume, and contact information for three professional references. References will not be contacted without explicit permission of the candidate.
When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience.
Questions about the search may be directed to hr@utfi.org.
Target Start Date: June 1, 2025
Benefits: Recognized as a Top Employer by Knoxville Top Workplaces in 2022 and 2023, the Foundation's greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes:
- Generous paid leave, accruing up to 12 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
- Education benefits for employees and their dependents at UT System campuses
- Retirement and deferred compensation plans, including 401(k), 403(b), etc.
- Comprehensive medical, dental, and vision insurance plans
- Employee discounts to attractions, services, and goods
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The Foundation: The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.
The UT System: The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.
The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law.
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